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rom&nd Zero Velvet Tint 5.5g

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Product Name rom&nd Zero Velvet Tint 5.5g
Brand rom&nd
Product Code P000BLKP
Price USD 13.00 Email Restock Notification
Discounted Price USD 11.00
Discount validity period Remaining Time 7 day(s) 18:05:45 (USD 2.00 discount)2021-03-02 00:00 ~ 2021-05-01 00:00
Remaining Time 7 day(s) 18:05:45 (USD 2.00 discount)2021-03-02 00:00 ~ 2021-05-01 00:00
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Product Details1

We continuously seek to provide the best description of our online products to all consumers around the world. However, governed by the relevant Korean law and regulatory guidance, word(s) or phrases such as “natural,” “organic,” “more radiant,” “immediately hydrates,” “high performance,” and “hypoallergenic,” are translations of approved Korean words or phrases that maybe used to describe a product or communicate with the general consumers in Korea. Therefore, depending on your location, your understanding of the descriptive words and phrases you see on our website may vary from our intended use.


[IDEAL FOR]
Those looking for a matte and velvety lip stain
Those who want a light and airy lip tint with a soft finish

[INGREDIENTS/MATERIAL]
#01 Melting: A sweet muted coral color
#02 Joyful: An MLBB brick red<
#03 Persired: A ripe persimmon red
#04 Burnt Heart: A unique and elegant pink for cool undertones
#05 Witty: A fun and energetic orange brown
#06 Deep Soul: A deep red brown hue
#07 Fizz: A cool and refreshing cherry cola red
#08 Icy: A grape slush pink for cool undertones
#09 Polar: A sweet strawberry milk pink
#10 Fever: A warm coral that brings a healthy glow to the complexion
#11 Flare: A festive and fiery red
#12 Anne Shirley: A redhead-inspired, clear orange red
#13 Berry Cake: A bright, strawberry jam red
#14 Peacan Tarte: A rosy brown shade for all makeup looks
#15 Rusk Rusk: A brown shade inspired by crispy toast
#16 Burny Nude: A nude pink toasted under the summer sun
#17 Toasty Nude: A toasted nude shade reminiscent of burnt sand
#18 Petal Tassel: An under-the-radar petal pink nude
#19 Earl Grey Shawl: A black tea beige for warm undertones
#20 Berry Knit: A berry brown reminiscent of fallen leaves
#21 Villain Vest: A sub-black deep red
#22 Grain Nude: A classy and trendy nude beige color
#23 Vintage Taupe: A mocha MLBB shade
#24 Fade Red: A faded red hue
#25 Nerd Pink: A rosy pink suitable for various moods

[FEATURES]
A weightless formula with a matte finish
Creates a blurred, airbrushed lip look
A wide range of MLBB shades for all skin tones









Product Description

Volume / Weight 5.5g
Ideal for For all skin types
Expiration Date 36 months after manufacture / 18 months after opening
How to Use Gently apply on lips in an outward direction.
Manufacturer / Distributor Cosmax Co., Ltd. / iFamily SC Co., Ltd.
Country of Manufacture South Korea
Quality Assurance Standard Compensation for defective products is provided according to Fair Trade Commission standards.
Ingredients <#01 Melting>
Dimethicone Dimethicone Crosspolymer Polyglyceryl-2 Triisostearate Phloxine B (CI 45410) Tribehenin Yellow Iron Oxide (CI 77492) Diisostearyl Malate Titanium Dioxide (CI 77891) Red Iron Oxide (CI 77491) Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1 Dimethicone VP/Hexadecene Copolymer Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Polyglyceryl-2 Diisostearate Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool

<#02 Joyful>
Dimethicone Dimethicone Crosspolymer Polyglyceryl-2 Triisostearate Diisostearyl Malate Tribehenin Tartrazine (CI 19140) Red Iron Oxide (CI 77491) Titanium Dioxide (CI 77891) Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1 Dimethicone VP/Hexadecene Copolymer Polyglyceryl-2 Diisostearate Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool Lithol Rubine BCA (CI 15850:1) Yellow Iron Oxide (CI 77492)

<#03 Persired>
Glyceryl-2 Triisostearate Diisostearyl Malate Tartrazine (CI 19140) Lithol Rubine BCA (CI 15850:1) Tribehenin Polyglyceryl-2 Diisostearate Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1 Dimethicone VP/Hexadecene Copolymer Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool Black Iron Oxide (CI 77499)

<#04 Burnt Heart>
Dimethicone Dimethicone Crosspolymer Diisostearyl Malate Titanium Dioxide (CI 77891) Polyglyceryl-2 Triisostearate Tribehenin Red Iron Oxide (CI 77491) Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1 Dimethicone VP/Hexadecene Copolymer Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Polyglyceryl-2 Diisostearate Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool Lithol Rubine BCA (CI 15850:1) Yellow Iron Oxide (CI 77492) Black Iron Oxide (CI 77499) Tartrazine (CI 19140) Sunset Yellow FCF (CI 15985)

<#05 Witty>
Dimethicone Dimethicone Crosspolymer Polyglyceryl-2 Triisostearate Red Iron Oxide (CI 77491) Tribehenin Tartrazine (CI 19140) Diisostearyl Malate Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1 Dimethicone VP/Hexadecene Copolymer Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Polyglyceryl-2 Diisostearate Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool Titanium Dioxide (CI 77891) Lithol Rubine BCA (CI 15850:1)

<#06 Deep Soul>
Dimethicone Dimethicone Crosspolymer Polyglyceryl-2 Triisostearate Red Iron Oxide (CI 77491) Tribehenin Diisostearyl Malate Tartrazine (CI 19140) Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1 Dimethicone VP/Hexadecene Copolymer Polyglyceryl-2 Diisostearate Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool Lithol Rubine BCA (CI 15850:1) Yellow Iron Oxide (CI 77492) Black Iron Oxide (CI 77499)

<#07 Fizz>
Dimethicone Dimethicone Crosspolymer Polyglyceryl-2 Triisostearate Phloxine B (CI 45410) Tribehenin Yellow Iron Oxide (CI 77492) Diisostearyl Malate Titanium Dioxide (CI 77891) Red Iron Oxide (CI 77491) Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1 Dimethicone VP/Hexadecene Copolymer Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Polyglyceryl-2 Diisostearate Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool

<#08 Icy>
Dimethicone Dimethicone Crosspolymer Polyglyceryl-2 Triisostearate Diisostearyl Malate Tribehenin Tartrazine (CI 19140) Red Iron Oxide (CI 77491) Titanium Dioxide (CI 77891) Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1 Dimethicone VP/Hexadecene Copolymer Polyglyceryl-2 Diisostearate Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool Lithol Rubine BCA (CI 15850:1) Yellow Iron Oxide (CI 77492)

<#09 Polar>
Dimethicone Dimethicone Crosspolymer Polyglyceryl-2 Triisostearate Diisostearyl Malate Tartrazine (CI 19140) Lithol Rubine BCA (CI 15850:1) Tribehenin Polyglyceryl-2 Diisostearate Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1 Dimethicone VP/Hexadecene Copolymer Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool Black Iron Oxide (CI 77499)

<#10 Fever>
Dimethicone Dimethicone Crosspolymer Diisostearyl Malate Titanium Dioxide (CI 77891) Polyglyceryl-2 Triisostearate Tribehenin Red Iron Oxide (CI 77491) Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1 Dimethicone VP/Hexadecene Copolymer Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Polyglyceryl-2 Diisostearate Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool Lithol Rubine BCA (CI 15850:1) Yellow Iron Oxide (CI 77492) Black Iron Oxide (CI 77499) Tartrazine (CI 19140) Sunset Yellow FCF (CI 15985)

<#11 Flare>
Dimethicone Dimethicone Crosspolymer Polyglyceryl-2 Triisostearate Red Iron Oxide (CI 77491) Tribehenin Tartrazine (CI 19140) Diisostearyl Malate Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1 Dimethicone VP/Hexadecene Copolymer Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Polyglyceryl-2 Diisostearate Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool Titanium Dioxide (CI 77891) Lithol Rubine BCA (CI 15850:1)

<#12 Anne Shirley>
Dimethicone Dimethicone Crosspolymer Polyglyceryl-2 Triisostearate Diisostearyl Malate Tribehenin Tartrazine (CI 19140) Polyglyceryl-2 Diisostearate Eosine YS (CI 45380) Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1 Dimethicone VP/Hexadecene Copolymer Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Red Iron Oxide (CI 77491) Titanium Dioxide (CI 77891) Lithol Rubine BCA (CI 15850:1)

<#13 Berry Cake>
Dimethicone Dimethicone Crosspolymer Diisostearyl Malate Polyglyceryl-2 Triisostearate Tribehenin Tartrazine (CI 19140) Polyglyceryl-2 Diisostearate Titanium Dioxide (CI 77891) Lithol Rubine BCA (CI 15850:1) Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1Dimethicone VP/Hexadecene Copolymer Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool Sunset Yellow FCF (CI 15985) Eosine YS (CI 45380

<#14 Peacan Tarte>
Dimethicone Dimethicone Crosspolymer Polyglyceryl-2 Triisostearate Diisostearyl Malate Titanium Dioxide (CI 77891) Tribehenin Sunset Yellow FCF (CI 15985) Tartrazine (CI 19140) Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1Dimethicone VP/Hexadecene Copolymer Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Polyglyceryl-2 Diisostearate Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool Fast Acid Magenta (CI 17200) Lithol Rubine BCA (CI 15850:1) Black Iron Oxide (CI 77499)

<#15 Rusk Rusk>
Dimethicone Dimethicone Crosspolymer Polyglyceryl-2 Triisostearate Red Iron Oxide (CI 77491) Tribehenin Sunset Yellow FCF (CI 15985) Yellow Iron Oxide (CI 77492) Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1Dimethicone VP/Hexadecene Copolymer Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Diisostearyl Malate Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool Tartrazine (CI 19140) Black Iron Oxide (CI 77499)

<#16 Burny Nude>
Dimethicone Dimethicone Crosspolymer Diisostearyl Malate Titanium Dioxide (CI 77891) Polyglyceryl-2 Triisostearate Tribehenin Red Iron Oxide (CI 77491) Sunset Yellow FCF (CI 15985) Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1Dimethicone VP/Hexadecene Copolymer Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Polyglyceryl-2 Diisostearate Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool Fast Acid Magenta (CI 17200) Phloxine B (CI 45410) Black Iron Oxide (CI 77499)

<#17 Toasty Nude>
Dimethicone Dimethicone Crosspolymer Diisostearyl Malate Titanium Dioxide (CI 77891) Polyglyceryl-2 Triisostearate Tribehenin Sunset Yellow FCF (CI 15985) Yellow Iron Oxide (CI 77492) Macadamia Integrifolia Seed Oil Olive Oil Jojoba Seed Oil Grape Seed Oil Gossypium Herbaceum (Cotton) Seed Extract Cetyl PEG/PPG-10/1Dimethicone VP/Hexadecene Copolymer Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer Isododecane Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer Polyglyceryl-2 Diisostearate Water Glycerin Butylene Glycol Sucrose Palmitate Hydrogenated Lecithin Dehydroacetic Acid Fragrance Linalool Red Iron Oxide (CI 77491) Lithol Rubine BCA (CI 15850:1) Black Iron Oxide (CI 77499)

<#18 Petal Tassel>
Dimethicone, Dimethicone Crosspolymer, Diisostearyl Malate, Titanium Dioxide (CI 77891), Tribehenin, Polyglyceryl-2 Triisostearate, Yellow Iron Oxide (CI 77492), Macadamia Integrifolia Seed Oil, Olive Oil, Jojoba Seed Oil, Grape Seed Oil, Gossypium Herbaceum (Cotton) Seed Extract, Cetyl PEG/PPG-10/1Dimethicone, VP/Hexadecene Copolymer, Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer, Polyglyceryl-2 Diisostearate, Isododecane, Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer, Water, Glycerin, Butylene Glycol, Sucrose Palmitate, Hydrogenated Lecithin, Dehydroacetic Acid, Fragrance, Linalool, Lithol Rubine BCA (CI 15850:1), Brilliant Blue FCF (CI 42090), Black Iron Oxide (CI 77499)

<#19 Earl Grey Shawl>
Dimethicone, Dimethicone Crosspolymer, Polyglyceryl-2 Triisostearate, Diisostearyl Malate, Titanium Dioxide (CI 77891), Tribehenin, Red Iron Oxide (CI 77491), Yellow Iron Oxide (CI 77492), Macadamia Integrifolia Seed Oil, Olive Oil, Jojoba Seed Oil, Grape Seed Oil, Gossypium Herbaceum (Cotton) Seed Extract, Cetyl PEG/PPG-10/1Dimethicone, VP/Hexadecene Copolymer, Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer, Polyglyceryl-2 Diisostearate, Isododecane, Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer, Water, Glycerin, Butylene Glycol, Sucrose Palmitate, Hydrogenated Lecithin, Dehydroacetic Acid, Fragrance, Linalool, Lithol Rubine BCA (CI 15850:1), Tartrazine (CI 19140)

<#20 Berry Knit>
Dimethicone, Dimethicone Crosspolymer, Polyglyceryl-2 Triisostearate, Red Iron Oxide (CI 77491), Diisostearyl Malate, Tribehenin, Yellow Iron Oxide (CI 77492), Macadamia Integrifolia Seed Oil, Olive Oil, Jojoba Seed Oil, Grape Seed Oil, Gossypium Herbaceum (Cotton) Seed Extract, Cetyl PEG/PPG-10/1Dimethicone, VP/Hexadecene Copolymer, Polyglyceryl-2 Diisostearate, Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer, Isododecane, Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer, Water, Glycerin, Butylene Glycol, Sucrose Palmitate, Hydrogenated Lecithin, Dehydroacetic Acid, Fragrance, Linalool, Titanium Dioxide (CI 77891), Lithol Rubine BCA (CI 15850:1), Black Iron Oxide (CI 77499)

<#21 Villain Vest>
Dimethicone, Dimethicone Crosspolymer, Polyglyceryl-2 Triisostearate, Diisostearyl Malate, Tribehenin, Sunset Yellow FCF (CI 15985), Phloxine B (CI 45410), Polyglyceryl-2 Diisostearate, Macadamia Integrifolia Seed Oil, Olive Oil, Jojoba Seed Oil, Grape Seed Oil, Gossypium Herbaceum (Cotton) Seed Extract, Cetyl PEG/PPG-10/1Dimethicone, VP/Hexadecene Copolymer, Butyl Acrylate/Hydroxypropyl Dimethicone Acrylate Copolymer, Isododecane, Isobutyl Methacrylate/Bis-Hydroxypropyl Dimethicone Acrylate Copolymer, Water, Glycerin, Butylene Glycol, Sucrose Palmitate, Hydrogenated Lecithin, Dehydroacetic Acid, Fragrance, Linalool, Lithol Rubine BCA (CI 15850:1), Eosine YS (CI 45380), Fast Acid Magenta (CI 17200), Black Iron Oxide (CI 77499), Titanium Dioxide (CI 77891)
MFDS Evaluation of Functional Cosmetics Not applicable
Cautions for Use 1) If you experience any symptoms such as redness, swelling, or itchiness during usage or from exposure to direct sunlight after usage, suspend use and consult a physician.
2) Do not use on wounds or other areas of skin irritation.
3) Storage and handling
a) Keep out of reach of children.
b) Keep away from direct sunlight.
Customer Service +82-1670-2238

Shipping Guide

Note for All Countries

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Please note that if the delivery failed due to any reason including insufficient address, missing post code, and insufficient recipient information, we will contact you for checking but if there's no response within the time limit, parcel may be returned or discarded. If parcel is discarded or returned due to customer's fault, refund cannot be made. Please doublecheck your delivery information before checkout and take calls from shipping company for checking.

For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.

Due to the issue regarding COVID-19, there has been delay or temporary stop of shipment from some countries. Read more

Notice regarding customs tax from the shipping company may or may not be sent to the recipient, so not getting a notice cannot be regarded as a reason to get refund for returned parcel.

Please keep following up with the tracking update and if customs clearance gets delayed, please contact local customs as soon as possible and claim the parcel.

Shipping Options
Shipping Option Region Delivery Time
Fastbox Standard DHL USA(free shipping from USD 60) Approx. 7
Fastbox Premium DHL Australia/New Zealand (free shipping from USD 80) Approx. 10-12
Fastbox Mail EMS Others(free shipping from USD 60) Approx. 14-21 day

For US address, we are unable to ship to the following addresses: P.O. Box, APO, FPO, DPO.

Actual shipping fee that includes packaging and products may differ from estimate.

Shipping Fees

Free shipping for orders with total purchase amount USD 60 and over.

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  4. 4. In Transit You will be able to check the tracking number and information on the My Orders page.
  5. 5. Delivery Door-to-door courier service is available for EMS or DHL. DHL is delivered without signature confirmation. In the event the recipient is absent, the package will be dropped in the recipient’s mailbox. The postal service does not claim any responsibility for missing packages after delivery.
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The recipient of an international shipment may be subject to customs duties, which are levied once the shipment reaches the recipient's country. Additional charges for import clearance must be fulfilled by the recipient; Olive Young has no control over these charges, nor can Olive Young predict what they may be. Customs policies vary widely; you should contact your local customs office for more information.

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If the product you want is out of stock, we have an Email Restock Notification that lets us notify you when the product is back in stock. You can visit the product page and apply for Email Restock Notification.

Out-of-Stock Items

If an item in your order is out of stock after payment, you will receive notification via email. If you would like to be notified when the item is back in stock, please visit the product page and sign up for Email Restock Notification.

Customer Service

Contact our customer service for more information.

Customer Service Hours: Mon-Fri 09:00-18:00 (GMT+9)

E-mail: oycs@oliveyoung.com

Phone: +1-800-523-6115

Exchanges/Refunds

Damaged or Wrong Items
  • Please prepare the following information before you make a request to our customer service.
    Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
  • Please contact our customer service within 7 days after receiving your package.
  • Once the examination is completed by the relevant team, the item(s) will be reshipped.
  • All shipping fees for exchanges/refunds of damaged or wrong items will be borne by OLIVE YOUNG.
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  • If any of your items is missing, please contact our customer service within 7 days after receiving your package.
  • All costs incurred as a result of the reshipment will be borne by OLIVE YOUNG.
  • Once your request for the missing item is accepted, we will immediately send the correct item to your address.
Returned Items
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  • Please double check your zip codes and detail addresses before the checkout.
  • For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.
Ineligible Products for Exchanges/Refunds
The following are not eligible for returns/exchanges:
Change of mind
Any item reported after 7 days from the date of receipt
Any item that shows any signs of usage
Any item that has been damaged intentionally
Any item returned without any previous notice or in spite of the return request denied by our customer service

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